Transaction Requests
Once a transaction has been submitted, cancellation may not always be possible, particularly where processing has started or a blockchain transaction has been broadcast.
Refund Requests
Refund eligibility depends on the transaction type, processing status, applicable terms and circumstances.
Third-Party Processing
Where a transaction depends on a bank, payment provider, blockchain network or other third party, additional conditions may apply.
Contact
Transaction refund enquiries: care@finpay.digital.
Important: This policy should be reviewed against the actual legal entity, payment arrangements and applicable laws before publication as a final contractual policy.