Account Security
- Password authentication
- Email verification
- Login verification OTP
- Transaction PIN protection
- Session and account access controls
Identity & Account Verification
Where required, FinPay may request identity and account documents to support verification, fraud prevention, security and applicable requirements.
Transaction Protection
Transactions may be subject to account status, verification, activation, balance, security and destination checks. Transactions can be delayed or reviewed where reasonably necessary.
Customer Responsibilities
- Never share passwords, OTPs or transaction PINs.
- Use a unique password.
- Keep your registered email and mobile number secure.
- Report suspicious activity immediately.
Security Reporting
Report suspected unauthorized access to support@finpay.digital.